Terms & Conditions of Sale

Digital Products

This is an instant digital download and nothing will be shipped to you directly.

Technical support is not included with these products but we have a short "how to download" instruction page at the bottom of this page which can be very helpful.  If you cannot download our products please use the shop contact form to send us a message with specific information about the problem you are having (screenshots are very helpful in diagnosing problems).

These files are for personal use only (license rights are for one (1) person only). The Paper Hen retains all rights, license, copyright, title, and ownership of any of our digital, printable products. 

You may NOT distribute these printables to others please, including re-selling, re-licensing, re-distributing, giving for free to others, or as part of a free giveaway.  The Paper Hen retains all rights and if distribution is required beyond one (1) person contact us using the "contact" link at the bottom of this page.

If you are found to be sharing, selling or giving away our files you will forfeit your rights to those files and be banned from our shop and website.

If you have a discount code provided by The Paper Hen, only one code is permitted in the system per order.  Please Note that discount codes cannot be used more than once.

All of our sales, flash sales and flash freebies are limited time only and subject to change at any time.

Due to the nature of instant download printables, all sales are final. No refunds can be granted.

We often give away free products in our shop with a discount code.  If a customer does not properly apply the discount code and a customer is charged full price....a refund is possible less a $1 transaction fee.  Unfortunately we have to pay a transaction fee for every charge in our store and that charge occurs regardless of whether or not you are refunded.  We will gladly refund the full amount paid less the $1 transaction fee if you contact us directly.  Please ensure all coupon codes are properly applied to avoid this.

We are unable to make any price adjustments if a discount code is not applied.  Please read carefully before purchasing.  

Buyers who create a credit card, bank card or Paypal dispute for any other reason other than legitimate fraudulent activity or a technical processing error will forfeit all rights to purchase (or receive anything for free) in this shop in perpetuity.

Each purchase has a download limit of 3 times.  This means you can only download each item 3 times before this limit runs out.  This is a intellectual property protection measure to ensure our download links aren't passed around to non purchasers.  Please ensure you are on a device that can safely download your purchase. 

By choosing to purchase items in our store, you agree to these terms and conditions.

 

Paper Purchases

Return Policy

We will gladly refund the purchase price less shipping cost on any unused product.  If you have used a portion of the paper we can pro-rate a return on a per sheet basis.  The cost of return shipping is bore by the customer and any unused product must be returned in like new condition to receive a refund.

We are unable to make any price adjustments if a discount code is not applied.  Please read carefully before purchasing.  

Buyers who create a credit card, bank card or Paypal dispute for any other reason other than legitimate fraudulent activity or a technical processing error will forfeit all rights to purchase (or receive anything for free) in this shop in perpetuity. 

By choosing to purchase items in our store, you agree to these terms and conditions.

 

Whole Shop One Year Pass

The Whole Shop One Year Pass entitles the purchaser to download any digital printable in our shop with the exception of the following:

-Items labeled As "Custom" or "Custom Order" products

-Items under the shop section titled "Limited Time Offers"

-Physical products such as mugs, sticker paper, laminating pouches & cardstock

Like all of our products- all items are for personal use only.  Commercials use, giving away for free or as a part of a free giveaway is strictly prohibited.  Sharing products, logins and codes is strictly prohibited and if you are found to be doing so your access pass will be revoked immediately.

 

By choosing to purchase any of the items in our store, you agree to these terms and conditions.